+ What kind of undelivered payments & assets are we talking about?

Undelivered payments and assets can take many forms. The most common are: Security deposits, vendor payments, insurance policy refunds, insurance claims, credit balances, refunds, life insurance payments to beneficiaries, unknown inheritances, stocks/bonds/dividends/mutual funds, bank accounts, escrow accounts, and wages/commissions/royalties.

+ Why didn’t I receive the payment or asset to begin with?

The reason these undelivered payments/assets occur may be due to incorrect mailing addresses, mail forwarding has expired, businesses may have been closed/sold/dissolved/bankruptcy, the existence of payments/assets are unknown to heirs, name changes due to divorce, death of the original owner.

+ Why am I entitled to these payments?

If you are listed as the owner of record and you can document the address listed on the original payment(s), then you are entitled to that payment. If the original owner of record is deceased, then their heirs or beneficiaries are entitled to the original payments. If a business has been closed/sold/dissolved or has filed bankruptcy, the owners are entitled to the payments.

+ What documentation do I have to provide in order to recover my payment?

This varies depending on the nature of the payment/asset. If this is an inheritance issue, a death certificate/will/trust document or probate paperwork may be required. If the payment is for a company no longer in business, then the owners must provide proof of ownership. If the payment was misdirected due to an address discrepancy, the owner must document a historical connection to that original payment address.

+ Will my personal information be protected?

Yes, your personal information will be protected. The funds custodians have a fiduciary responsibility to safeguard your funds and may request information such as: Corporate tax ID numbers (EIN/TIN), social security numbers, etc. At NO time will we at Funds & Asset Recovery Services request or collect such data nor will it be retained in our files.

+ How will I receive my payment?

Once the funds recovery process has been initiated, and the supporting documentation has been submitted and approved, your payment will be sent directly to you from the funds custodian. This process usually takes 90 – 120 days.

+ I received a letter or phone call regarding a payment/asset. Is this legitimate?

It is true there are literally billions of recoverable payments/assets across the country. However, no legitimate organization should request money upfront or require the disclosure of personal information such as social security numbers.

+ What do your services entail and what does it cost?

By the time you receive your notification letter from Funds & Asset Recovery Services, many hours have already been spent in identifying the payments/assets, researching, and locating the owner of record. We will assist in the initiation of the recovery process itself, supply the necessary forms, and monitor your case until completion. Our standard commission fee is 10% of the recovered funds amount (governed by various state statutes). Our commission fee is NOT payable until after you have received your payment. There are no upfront fees required.

+ What do I do next?

If you have received a client notification letter and consent form and you would like to proceed, please complete the client consent form and return via mail or email. When we receive your consent form, we will contact you to initiate the funds recovery process.